Database Support
This section is a quick reference guide to web
support. If you are in need of
support
for your website please fill out the form on the
support
page or
contact
us through email for faster service.
- Online Form Access:
- Error on page where you review your
online database results.
1.) Close browser and re-open same page.
2.) Allow few minutes for optimistic concurrency to
take place.
3.) Contact us using one of the options above.
- Deleted Form Information:
- If you have the ability to delete
form information you will not be able to recover
that information once deleted. No backups are being
performed on your forms database.
- Password Information:
- If you lost your password to login to
your staff section please check your
account
information and see if your password was posted. You must have an account
to view your current information. Contact us using
one of the options above.